We’re committed to creating custom swag you’ll love! Here’s how our order process works:

1. Design Collaboration: After you place your order, our expert design team will work with you to create the perfect look. We’ll provide design options and collaborate with you until you’re happy.
2. Sample Confirmation: Once the design is finalized, we’ll produce a physical sample and send you detailed pictures and videos for your approval. Your satisfaction is our priority, and we won’t proceed until you give us the thumbs up!
3. Production Time: After you approve the sample, please allow 7 days for us to carefully craft your custom products.

We currently ship to the United States and Canada.

• FREE Ocean Shipping: Enjoy complimentary ocean shipping from our factory in China, with delivery to the USA and Canada in approximately 30 days.
• Express Air Shipping: Need your swag faster? Choose our express air shipping option for an additional $3 per unit, and receive your order in just 10 days!

If you have any questions about our shipping policy or your order, please don’t hesitate to contact our friendly customer support team at contact@companyswagpro.com. We’re here to help!